Product Safety and Performance

Product Safety is important to us and we want to ensure that you get the full use of your items however please be cautious and be aware of the risks and hazards so please follow the safety instructions 

Candle safety tips

  • Always burn your candle in sight and never leave it unattended
  • Never use water or the candle lid to extinguish the flame
  • Never burn your candle longer then 3 hours 
  • Before you light the candle trim the wick before use so it does not produce smoke
  • Always place your candles on an even surface and once lit do not move your candle around as the surface of the glass will become hot
  • If there is less than 1cm of your candle please discontinue from lighting it
  • Keep your candle out of reach of children, pets or household items such as curtains

Wax melt tips 

  • Please make sure you only use the right amount of the wax melts that will fit in your burner bowl to avoid overflowing
  • Do not move your burner around as the heat escaped quickly out of the filter holes
  • Always use your burner on an even surface 
  • Do not use water to extinguish the flame
  • Try to use an unscented tea light candle in your burner in order to get the full effect of your wax melt

if you have any more questions or concerns do not hesitate to contact us